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How to Fix Skype Keeps Crashing on Windows 11/10 Issue
Skype is a popular communication platform that allows users to make voice and video calls, send instant messages, and share files. However, some users have reported that Skype keeps crashing on Windows 11/10. This can be frustrating, especially if you rely on Skype for work or personal communication. In this article, we will provide you with some solutions to fix the Skype keeps crashing issue on Windows 11/10.
Steps to Fix Skype Keeps Crashing on Windows 11/10 Issue
Here are the steps to fix the Skype keeps crashing issue on Windows 11/10:
Step 1: Check for updates: Make sure that you are running the latest version of Skype. To check for updates, open Skype and go to Help > Check for Updates.
Step 2: Clear Skype cache: Clearing the Skype cache can help to fix the crashing issue. To clear the cache, follow these steps:
1. Close Skype.
2. Press the Windows key + R to open the Run dialog box.
3. Type %appdata%Skype in the Run dialog box and press Enter.
4. Delete the folder with your Skype username.
5. Restart Skype.
Step 3: Disable hardware acceleration: Hardware acceleration can cause Skype to crash. To disable hardware acceleration, follow these steps:
1. Open Skype and go to Tools > Options.
2. Click on the Advanced tab.
3. Under Advanced, click on the “Use hardware acceleration when available” checkbox to uncheck it.
4. Click on Save.
Step 4: Run Skype as an administrator: Running Skype as an administrator can help to fix the crashing issue. To run Skype as an administrator, follow these steps:
1. Right-click on the Skype icon on your desktop.
2. Click on Run as administrator.
3. Enter your administrator password if prompted.
Step 5: Reinstall Skype: If none of the above solutions work, try reinstalling Skype. To reinstall Skype, follow these steps:
1. Uninstall Skype from your computer.
2. Download the latest version of Skype from the official website.
3. Install Skype on your computer.
Features of Skype
Skype is a communication platform that offers the following features:
1. Voice and video calls
2. Instant messaging
3. Screen sharing
4. File sharing
5. Group calls
6. Call recording
7. Skype to Skype calls are free
8. Low-cost international calls to mobiles and landlines
Pros and Cons of Skype
Pros:
1. Easy to use
2. Offers a wide range of features
3. High-quality voice and video calls
4. Skype to Skype calls are free
5. Low-cost international calls to mobiles and landlines
Cons:
1. Requires a stable internet connection
2. Can be expensive if you make a lot of international calls
3. Some users have reported issues with call quality
4. Can be prone to crashing on Windows 11/10
Comparison Table
Here is a comparison table between Skype and some of its competitors:
| Features | Skype | Zoom | Microsoft Teams |
|---|---|---|---|
| Voice and video calls | Yes | Yes | Yes |
| Instant messaging | Yes | Yes | Yes |
| Screen sharing | Yes | Yes | Yes |
| File sharing | Yes | Yes | Yes |
| Group calls | Yes | Yes | Yes |
| Call recording | Yes | Yes | Yes |
| Price | Free or low-cost international calls | Free or paid plans | Free or paid plans |
FAQs
Q. Why does Skype keep crashing on Windows 11/10?
A. Skype can crash on Windows 11/10 due to outdated software, corrupted files, hardware acceleration, or other issues.
Q. How do I update Skype on Windows 11/10?
A. To update Skype on Windows 11/10, open Skype and go to Help > Check for Updates.
Q. Can I use Skype on my mobile device?
A. Yes, Skype is available for download on iOS and Android devices.
Conclusion
Skype is a popular communication platform that offers a wide range of features. However, some users have reported that Skype keeps crashing on Windows 11/10. In this article, we provided you with some solutions to fix the Skype keeps crashing issue on Windows 11/10. We hope that these solutions will help you to resolve the issue and continue using Skype for your communication needs.
